NPS-BPO
NPS-BPO Expert Transition Process  
 
NPS-BPO, Expert Transition Process,building block process,initial evaluation process,expert transition process

After the initial evaluation process, our dedicated team of project managers and training coordinators create a smooth, painless, and on-time transition. The team establishes a framework for the risk-free development, implementation, and transition of outsourced activities. A technology plan is put in place detailing the communication framework, networking, bandwidth, technology, equipment, and other infrastructure issues. We set mutually acceptable performance benchmarks at various stages of the implementation cycle.

Steps

  • Key Benchmarks and Performance Metric Definition
  • Technology understanding & Implementation
  • Systems and Process Customization
  • Migration Planning
  • Contingency Planning
Building Block Process

 
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